At Feenix we believe that a steadfast after sales experience is essential, which is why we strive to maintain first-class customer service. This devotion assures that each Feenix owner is entitled to the utmost attention and care.

Customer support: support@feenixcollection.com


Feenix warrants to the original purchaser that the product shall be free from defects in materials, workmanship, and the manufacturing process for two (2) years from the date of purchase. This policy does not cover any issues resulting from breakage due to abuse, improper usage, accidents, modification, unauthorized repair, normal wear and tear or water damage.


To be eligible for a refund you must begin the return process within 30 days after receiving your Feenix product and have the item in original condition and packaging.